Terms and Conditions

Currency: All prices on this site are quoted in pounds sterling (GBP).
Payment must be made in pounds sterling (credit cards sales will be charged in your local billing currency by your credit card provider).

VAT: Currently The Kit Crew is not registered for VAT.

Payments: We accept payment by a variety of means: cheque, Switch, Visa, MasterCard. If paying by cheque, please make cheques payable to The Kit Crew. If paying by credit or debit card please ensure we have the security code and if paying by switch please ensure we have the issue number.

Duties & Local Taxes: Any duties and/or taxes levied at the point of entry into the destination country are the responsibility of the purchaser. A commercial invoice can be provided with all goods shipped outside of the EU on request.

Shipping/Carriage: Please see Shipping Rates

Returns and Refunds:
Please see our Return Policy for full details.

Proof of Posting: When returning goods, please obtain proof of posting or a shipping certificate from a courier. If for any reason returned goods are lost in shipping, we regret that they remain your responsibility.

Title to Goods: Usual payment terms required by The Kit Crew are that goods must be paid for prior to dispatch. If, for any reason, goods are shipped prior to clearance of payments, title in the goods shipped belongs to The Kit Crew until we receive payment in full for the goods.